Privacy Policy

Introduction

Shore Shades & Finishes ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at shoreshades.com or engage with our window treatment services across the Washington DC, Maryland, and Virginia metropolitan area.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and mailing address when you request a free consultation
• Details about your home and window treatment preferences
• Payment information when you place an order (processed securely through third-party payment processors)
• Communications you send to us via email, phone, or contact forms

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms that led you to our site

How We Use Your Information

• To schedule and conduct free in-home design consultations
• To process and fulfill your window treatment orders
• To communicate with you about your projects, appointments, and services
• To send you updates about new products, promotions, or design tips (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These may include payment processors, email service providers, and analytics tools.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected] or call (301) 923-4477.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: